- Only valid for orders made in this online shop
- No minimum order value
- Order value: £0 – £17.49: Low volume charge is £9.90
- Order value: £17.50 – £34.99: Low volume charge is £7.50
- Order value: £35.00 – £64.99: Low volume charge is £4.95
- Free delivery on orders over £65
- We deliver to mainland UK without some parts of the Scottish Highlands. We plan to extend the delivery zone in the next future to wherever it is possible to send via 24 hour express. So, please check with your postcoder at chackout if we serve your region.
Please be aware that home deliveries have grown considerably over the last 3 months and the delivery companies are much more challenged. This means that not always a parcel that we send out with overnight courier really arrives on the next day.
Please inform us if you did not receive a parcel as expected. Normally our insulation is good for 48 hours, but in rare cases in warm conditions, the delivery may not be good for consumption anymore. We exchange or refund every problematic order without any hassle. But we only can react, if we get the right information from you. So, please help us to minimize food waistage!
We recently introduced the possibility to select the delivery date at checkout. You can choose a delivery date up to one year in advance. This is perfect to order for birthdays, parties etc.
By standard, these are the delivery times offered by our courier company:
|Order by||receive on|
|Monday 2pm||Tuesday by 1pm|
|Tuesday 2pm||Wednesday by 1pm|
|Wednesday 2pm||Thursday by 1pm|
|Thursday 2pm||Friday by 1pm|
|Friday (with Saturday delivery) 12pm||Saturday by 1pm (£3.95 surcharge)|
|or Friday (with standard delivery)||Monday by 1pm|
|Saturday||Monday by 1pm|
|Sunday 12am||Monday by 1pm|